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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 1-2 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Twist Throttle For EMOVE Touring
Works as advertised and comes pre-installed
This scooter rides unbelievably. Very smooth. The position of the throttle is in a great place. Packaging was very sturdy as well. Give this an A+++
Easy to use and to control. Very sensitive so you need to stay alert.
Very good upgrade I recommend it.
Great for those longer rides.
I bought the twist throttle preinstalled from voro, and it works great. It's easier for those long stretch rides where your finger would get tired with a trigger throttle. It's not as great for stop and go riding as the touring yanks a little (torque) when initially accelerating even with the soft accelerate on in the P-settings menu. When the scooter jerks forward, your hand will instinctively twist the throttle as you tighten your grip. This is hard to control when navigating around pedestrian traffic or on a sidewalk. The thumb or standard trigger throttle is better for those types of riding. Twist throttle is better for bike paths or street riding.
As a previous motorcycle rider. The throttle is fun.
I like it for longer rides
It’s meant for a intermediate level rider though
There is a video on this throttle, I would highly recommend viewing it then make your decision. I decided to upgrade to the twist throttle and have it installed by Voro as there is some calibration and I just wanted it done right to use my scooter with minimal setup on my end. Very easy to use and control even over bumps, with practice can easily adjust and maintain my speed.
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