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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 1-2 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Love the bags!
This is like so good for storage
Thanks for the awesome review! We're glad to hear the Bicycle Rear Storage Bag is working out great for your storage needs. It's always epic to have extra space on your rides!
Enjoy your gear, and ride on! 😊
Pretty Good..Only 3,1/2 stars!. Because the Storage bag functions well...Velcro straps are secure & strong ,Bag itself is a Saftey code Retro woven fabric that is Roomy & (STRONG), With a Front Smaller zipper compartment that contains a water resistant elastic embeded shower cover that securely covers entire bag. For rainy days... Now 4 The down side.. In the Vertical position strapped to my "Wolf King GTR" duel forlks ..The Bottom of the bag does not have a ridgid base for carrieng drinks, combo locks, lites,, tools ect.. So the bottom saggs & will Deffinetly tear over time & use..But overall "Good" not great!!..
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