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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are processed and shipped out within 1-2 business days from the purchase date. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
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Patrick McDaniel Tough and small, with every tool you might need for an emergency repair on the road.
Hi Patrick,
Thank you for sharing your feedback on the Multi Purpose Tool Kit! We're glad to hear it's tough, compact, and stocked with all the tools you need for those emergency repairs on the road. It's definitely a handy companion for any trip!
If you ever need anything else, feel free to reach out. Safe travels and happy riding!
Best regards,
The VoroMotors Team ️
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Rocky Imperial After making my purchase with VoroMotors the tool kit was shipped in a timely manner. Thank you
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Charlie Rodriguez It's like a bank card don't leave home without it no other like it l love this type of tool & fits anywhere in the bag l rate this a 10
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jeremy hudson Easy inexpensive and complete
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David Sullivan Excellent in every way
Hello David,
We're glad to hear that you're making good use of that tool kit. Feel free to let us know if you need any advice or have any questions. We're always here to help!
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Neal L. Order placed in minutes and dispatched within hours abs arrived two days later. Brilliant.
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Robert F. Everything I need to maintain my ride
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Kyle C. This helped me so much when I got the scooter. It now stays with the scooter in case I need to tighten a **** at any time.
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Jesus C. Great product everything you need in one compact tool that you can take with you!!! Loved it high recommend
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Gerry R. Maintenance on the scooter is much easier with this tool. I keep it always handy in my backpack when I ride.