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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are processed and shipped out within 1-2 business days from the purchase date. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
I love it, no longer having to wait many hours to charge fully. Personally, i was recommended to use at 3 for the best charge as it wont heat up but will give fast charge. ! thing I will note, is that i notice that the charge on the scooter doesn't hold up as it would with slow charger. Not sure if thats due to battery over all health or if its comparable to cell phone chargers where you have fast charge but the battery drains quicker vs slow charge and battery drain is slower. in any case, I recommend this charger to anyone with the Cruiser, its a must have to get the most out of your scooter.
The first SC I received didn’t work. I connected with customer service and they sent me out a new one right away. Problem solved! It’s an awesome charger!! They have people on standby via chat all the time to answer questions and problem solve with you. I’m looking to by a second scooter this summer - it will be from VORO.
Quality looks super great n heavy duty.U can feel the difference charging with super charger. Keep up very good job Voro.
Perfect! No complaints; voro provides the best products!
I think this charger is a must. 6A makes a huge difference from the slow charging stock chargers. It’s pretty compact too. I dislike the fact that it doesn’t display the charging amperage.
Thank you for your feedback on the SAS 52V 1-6A Variable VM Electric Scooter Supercharger!
We're delighted to hear that you find our charger powerful and compact. Your input about the charging amperage display is valuable to us as we continuously improve our products.
If you have any further suggestions or questions, please feel free to reach out. We're here to ensure you have the best experience with our products.
Ride on,
VoroMotors Team
The box came pretty beat up with some missing parts of the scooter works better than a shipping and packing.
Dead on arrival. Have to make a video and wait for it to be reviewed. Hello you sent me a defective product...just replace it already.