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What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 1-2 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Great customer service ,fast fixes for not shipping sl the part the first time.
I posted a review on Google already. In any case here is my story ;) I called to make sure parts were available then I came to pick them up and I found a gentleman there who was very fast to assist me. He was very informative! I’m Esnkaz and I review, design part for scooters and have a YouTube channel as well I’m a technician. My visit to VoroMotors was great! As I said above, service was just perfect! I presented myself as the humble person that I’m and service was 5*! Place amazing clean! Very welcoming! Easy access to building as well super easy to get there if driving just off 36th st. From Gowabus expressway. I rode my wolf warrior there and as well super easy to get to this location! I would definitely recommend VoroMotors for services Parts as well a full line of awesome scooters! Thank you guys!!!
I ordered brakes levers, simple and easy!!!!!
Love the work they did to fix my scooter
I was super pleased that Voro had the part I needed, they found it and overnighted it to me the same day. The only frustrating aspect of the transaction was the inability to speak with a real person and the failure of the robo person I communicated with to assure me that part had been found and shipped. I needed to have faith, a lot of faith, with Voro. But they can through.
They are perfect
We ordered zoom breaks but we got kaabo breaks they looks the same
Came exactly as I was expecting!
They get the job done. Plus it's easier after 3 years of owning scooters with Zoom brakes as far as spare parts I've accumulated.
Zoom Hydraulic Brake Levers
Hi Benjamin,
Thank you for leaving a positive review! Feel free to let us know if you need any advice or have any questions. We're always here to help!
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