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Link to your collections, sales and even external links
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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 1-2 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Handlebars are better wide
Customer Service is Great ! Got my part right on time!
I did all my correct measurements before I purchased the race face stem for my scooter to delete the failing folding T-Bar handle bar. Installed the adapter with the shim and then tested it out and had considerable amount of play left and right and couldn't get a tight fight. I ended up drilling a 3/8 hole directly through the race face adapter and my stem of the scooter and put a bolt and two nuts with a locking washer in between the nuts. Painted to match of course. Now there is no play in the adapter left or right or even up or down. Thought maybe there could be a top adapter for the pole stem like a mountain bike would have included in the kits. I mean the fork stem on a mountain bike.
Great idea thought, just need more improvement on the kits with extra parts to help with stability so I can keep my teeth riding my scooter. Thx
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