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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are processed and shipped out within 1-2 business days from the purchase date. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
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Holly Collins Great products and great service 🤩🤩🤩
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Marlon Dela Rosa 48V Thumb Throttle with LCD Display
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Glenn Giron All the comfort of using cruise control with more driver control. I personally don't like cruise control as I like to ease to a stop and let off the throttle gradually, but the trigger finger wasn't the most comfortable to use.
Safety wise - both hands can now hover over the brakes. With the trigger throttle, I had to get my finger off and around the throttle and to the brake (hard to explain and sounds easier) but now I can brake instantly.
I personally have my throttle and display so far to the left that I can't fold the handlebars. I never need to. Others may be comfortable with the thumb throttle closer to the grip, but I needed it as far as it could be ergonomically perfect.
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Glen MacDonald The action on the thumb throttle is buttery smooth and the LCD display is easy to read and easy to use. I have nothing but good things to say about VORO MOTORS. Their customer service is stunningly good, and the quality of the products is rock-solid.
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Kevin T. The thumb throttle is the best imho. I bought the twist throttle and the scooter of course came with the finger throttle. After trying all three I chose the thumb throttle as it is the easiest to use I think. Comfortable enough. I’m wondering what a trigger throttle might feel like? I might mod one of the other ones for fun. But you can’t go wrong with the thumb throttle.
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Matthew M. I like the thumb throttle better than the finger throttle, it is more controllable.
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Clifton A. Great service. Awesome scooter!
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David Moon Got here fast. Works fine. Nice, bright display. Only negative is that there’s not enough room for the handle bars to collapse now.